Information We Collect
At Groom E Lo, we prioritize your privacy while providing high-quality grooming products for men. We collect various types of information to enhance your shopping experience:
- Personal Information: When you create an account, make a purchase, or contact us, we collect your name, email address, shipping address, and payment information.
- Purchase History: We maintain records of your purchases to provide tailored recommendations and facilitate returns or exchanges.
- Browsing Data: We track your interactions with our website, including pages visited, products viewed, and time spent on our site, to improve our offerings.
- Feedback and Reviews: We collect your feedback and reviews on our products to enhance our services and product lines.
How We Use It
Groom E Lo uses the information we collect for various purposes, including:
- Order Fulfillment: To process and deliver your orders efficiently.
- Personalization: To offer personalized product recommendations based on your purchase history and browsing behavior.
- Customer Support: To respond to your inquiries and provide assistance regarding your orders or products.
- Marketing: To send you promotional materials, newsletters, and offers that may interest you, with your consent.
Who We Share It With
We may share your information with trusted third parties to help us operate our business, including:
- Payment Processors: To securely process your payments.
- Shipping Partners: To deliver your orders effectively.
- Marketing Services: To manage our marketing campaigns and analyze their effectiveness.
Cookies & Tracking
Groom E Lo uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a resident of California or the European Union, you have specific rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Deletion: You can request the deletion of your personal information.
- Opt-Out: You can opt out of the sale of your personal information.
- Rectification: You can request corrections to your personal information if it is inaccurate.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely dispose of it.
Children’s Privacy
Groom E Lo does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. This policy was last updated on November 30, 2025.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (513) 281-3100
- Address: 2716 Lafeuille Circl, Cincinnati, OH 45211